Wednesday, October 19, 2016

Failed to create Appointment.. get error: Message: Pointer record exists but referenced record of type 8 not found


ERROR to create Appointment.. get error:


Message: Pointer record exists but referenced record of type 8 not found




In my example get in the error message which guid..
Crm Exception: Message: Pointer record exists but referenced record of type 8 not found: 95d0dd28-6a70-e311-9214-005056be5eb7, ErrorCode: -2147220969





The solution:

Search in resource the record - use Database.


select * from ResourceBase

where Resourceid  = '95d0dd28-6a70-e311-9214-005056be5eb7'

and remove the record.




DELETE FROM ResourceBase WHERE ResourceId='95d0dd28-6a70-e311-9214-005056be5eb7''

problem to fix in online


Enjoy,


Rami Heleg.

Wednesday, September 14, 2016

"SYSTEM user account not found"


Set regarding field and in log get the next message "SYSTEM user account not found"

 

The reason for this message belongs to BU. Be sure in security role read Users with full read. The reason user System belong to the top business Unit and current user belong to a diffident business Unit

 

Enjoy,

Rami Heleg